Our Privacy Policy

Sentry Doors Limited – PRIVACY POLICY

Sentry Doors Limited understands that your privacy is important to you and that you care about how your personal data is used. We take your privacy seriously and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

This privacy notice aims to give you information on how Sentry Doors Limited collects and processes your personal data through your use of our website and all products and services offered by Sentry Doors Limited.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

In this Privacy Policy, the terms ‘we’, ‘our’, ‘us’ are used to refer to the Company as set out below. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Who we are?

Sentry Doors Ltd is a manufacturer and supplier of certified timber security and fire doors. Sentry Doors is Limited Company registered in England under company number 02945782

Registered address: Sentry Doors Limited, Brooklands Road, Carcroft, Doncaster, DN6 7BA. VAT number: GB319048210

What Data Do We Collect?

Depending upon your use of our site/products/services, we may collect some or all of the following personal and non-personal data:

• Name and job title
• Contact information including email address
• Bank/financial details, where necessary to process payments as part of the contract between us
• Credit references, when you wish to set up an account with us
• Any personal data which you allow to be shared that is part of your public profile or third-party social network

How do we collect your data?

We process your personal data lawfully for:

• The purpose of handling communication
• Exchange of information with our website users
• The purpose of managing our customer/prospect relations; notably when processing your orders, responding to your requests or by regularly sending you news and information on our products that may be of interest to you
• Any other specific purpose indicated at the time of collecting the information

How we use your personal data

We use your personal information to provide you with products and services, to comply with the law and enforce our legal rights, and to improve and market our products and services.
For example, we may use information about you:

• To respond to your request or enquiry
• To process your order(s) or purchase(s) of our products and services
• To perform any contract the Company has with you
• For internal record keeping
• To market our products which we think may be of interest to you
• To notify you of changes in information and updates concerning our products and services
• To invite you to participate in surveys; (participation is entirely optional and you will always have the choice of whether or not to disclose any information that may be requested)
• To contact you by post, e-mail or phone for any of the above reasons
• For compliance with legal, regulatory and other good governance obligations

What are your data protection rights?

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• You have the right to request copies of your personal data. We may charge a small fee for this service
• You have the right to request that we correct any information you believe is inaccurate or out of date
• You have the right to request that we restrict the processing of your personal data.
• You have the right to object to our processing of your personal data, under certain conditions.
• Where we are processing your data with your consent, you have the right to withdraw your consent to the processing at any time
• Where we are processing your data in our legitimate interests, the right to object to that processing

If you wish to exercise any of these rights, please contact us by email at enquiries@sentrydoors.co.uk or by post to Sentry Doors Limited, Brooklands Road, Carcroft, Doncaster, DN6 7BA

Marketing

We would like to provide you with information about Sentry Doors products and services, and other information which we think you may find interesting. We may send you such information by post, email, and/or telephone if you agree we can. You can opt-out from receiving marketing communications at any time. If you have received marketing communications from Sentry Doors and decide that you no longer wish to receive same, please unsubscribe via email link, or by such other means as we may communicate to you.

Third party websites

Users may find advertising or other content on our site such as links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Web browser cookies

Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website by, for example, remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs. Most of our cookies only collect anonymous information. However, we may collect information such as log-in details and IP addresses that in some countries is considered personal data.

How we use your personal information

Under the GDPR, we must always have a lawful basis for using personal data. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

Changes to our Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up to date.

How to contact us:

If you have any questions about our Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: enquiries@sentrydoors.co.uk
Call us: 01302 337 473
Or write to us at: Sentry Doors Limited, Brooklands Road, Carcroft, Doncaster, DN6 7BA.