FAQs

Take a look at some of our frequently asked questions below:

  • How much do your door sets cost?

    As our door sets are bespoke manufactured, our sales and estimating team will provide fully itemised quotations suited to your specification. Email enquiries@sentrydoors.co.uk for more information.

  • What warranties do you offer?

    We offer industry leading warranties. For more information check out our warranties page.

  • Are your products made in the UK?

    Our complete range of fire door products are designed and manufactured in the UK in Doncaster from our purpose-built (33,000 sq.ft) production facility, on the same site where the business began in 1989. We are proud members of the Made in Britain membership – View our certificate here.

  • Do your fire door sets meet PAS 24:2016?

    Our flat entrance FD30 door sets are certified to: PAS 24:2016 Enhanced security performance requirements for door sets and windows in the UK.

  • Do your door sets have the Q-Mark Certification for Fire?

    The BM TRADA Q-Mark Fire Door Manufacturer scheme provides reassurance that our fire doors are fit for purpose through on-going compliance to the original product specification.

  • Do you hold CE Marking for your external door sets?

    Our FD30 door sets are certified under the BM-Trada Q-Mark for Enhanced Security. This scheme provides reassurance that our doors are consistently manufactured to a high quality that will satisfy Secured by Design standards. This provides peace of mind that our products are manufactured to a consistent quality through independent verification by a third-party certification body.

  • Have door sets undergone testing at a UKAS accredited test laboratory?

    In accordance with BS 476 Part 22 (BS EN 1634-1), our fire door sets undergo independent testing in a UKAS approved test house. Our door sets were tested from both sides in a full-scale primary FIRE test for 30 minutes. Recent Government testing of 25 timber fire door sets has resulted in all products meeting or exceeding standards.

  • Do you have ISO 9001?

    Yes, as part of our ongoing commitment to independent testing the ISO9001 quality management system helps ensure consistently high levels of product quality and service.

  • What finishes are available?

    We offer a range of standard paint and stain finishes along with bespoke paint finishes available on request.

  • What ironmongery can I have?

    We offer a range of finishes with our standard handle finish being stainless steel.

  • Are your door sets flat packed or pre-assembled?

    All our single leaf door sets are pre-hung and delivered pre-assembled for ease of installation. Paired door sets are un-assembled for safe handling and transportation purposes.