FAQs

Sentry Doors back for third consecutive year at the Fire Safety Event 2024 Read more…

Take a look at some of our frequently asked questions below:

  • How much do your doorsets cost?

    As our doorsets are bespoke manufactured, our sales and estimating team will provide fully itemised quotations suited to your specification. Email enquiries@sentrydoors.co.uk for more information.

  • What warranties do you offer?

    We offer industry leading warranties. For more information check out our warranties page.

  • Are your products made in the UK?

    Our complete range of fire door products are designed and manufactured in the UK in Doncaster from our purpose-built (33,000 sq.ft) production facility, on the same site where the business began in 1989. We are proud members of the Made in Britain membership – View our certificate here.

  • Do your fire doorsets meet PAS 24:2016?

    Our flat entrance FD30 doorsets are certified to: PAS 24:2016 Enhanced security performance requirements for doorsets and windows in the UK.

  • Do your doorsets have the Q-Mark Certification for Fire?

    The BM TRADA Q-Mark Fire Door Manufacturer scheme provides reassurance that our fire doors are fit for purpose through on-going compliance to the original product specification.

  • Do you hold UKCA marking for your external doorsets?

    At Sentry Doors we aim to make compliance easy and as a part of this commitment, having received UKCA certification in Jan 2021, we are pleased to report that we were the first fire and security doorset manufacturer to hold the new UKCA mark, as certified by UK-approved body BM Trada

  • Have doorsets undergone testing at a UKAS accredited test laboratory?

    In accordance with BS 476 Part 22 (BS EN 1634-1), our fire doorsets undergo independent testing in a UKAS approved test house. Our doorsets were tested from both sides in a full-scale primary FIRE test for 30 minutes. Recent Government testing of 25 timber fire doorsets has resulted in all products meeting or exceeding standards.

  • Do you have ISO 9001?

    Yes, as part of our ongoing commitment to independent testing the ISO9001 quality management system helps ensure consistently high levels of product quality and service.

  • What finishes are available?

    We offer a range of standard paint and stain finishes along with bespoke paint finishes available on request.

  • What ironmongery can I have?

    We offer a range of finishes with our standard handle finish being stainless steel.

  • Are your doorsets flat packed or pre-assembled?

    All our single leaf doorsets are pre-hung and delivered pre-assembled for ease of installation. Paired doorsets are un-assembled for safe handling and transportation purposes.