FAQs

Take a look at some of our frequently asked questions below:

  • How much do your door sets cost?

    As our door sets are bespoke manufactured, our sales and estimating team will provide fully itemised quotations suited to your specification. Email enquiries@sentrydoors.co.uk for more information.

  • What warranties do you offer?

    We offer industry leading warranties. For more information check out our warranties page.

  • Are your products made in the UK?

    Our complete range of fire door products are designed and manufactured in the UK in Doncaster from our purpose-built (33,000 sq.ft) production facility, on the same site where the business began in 1989. We are proud members of the Made in Britain membership – View our certificate here.

  • Do your fire door sets meet PAS 24:2016?

    Our flat entrance FD30 door sets are certified to: PAS 24:2016 Enhanced security performance requirements for door sets and windows in the UK.

  • Do your door sets have the Q-Mark Certification for Fire?

    The BM TRADA Q-Mark Fire Door Manufacturer scheme provides reassurance that our fire doors are fit for purpose through on-going compliance to the original product specification.

  • Do you hold UKCA marking for your external door sets?

    At Sentry Doors we aim to make compliance easy and as a part of this commitment, having received UKCA certification in Jan 2021, we are pleased to report that we were the first fire and security door set manufacturer to hold the new UKCA mark, as certified by UK-approved body BM Trada

  • Have door sets undergone testing at a UKAS accredited test laboratory?

    In accordance with BS 476 Part 22 (BS EN 1634-1), our fire door sets undergo independent testing in a UKAS approved test house. Our door sets were tested from both sides in a full-scale primary FIRE test for 30 minutes. Recent Government testing of 25 timber fire door sets has resulted in all products meeting or exceeding standards.

  • Do you have ISO 9001?

    Yes, as part of our ongoing commitment to independent testing the ISO9001 quality management system helps ensure consistently high levels of product quality and service.

  • What finishes are available?

    We offer a range of standard paint and stain finishes along with bespoke paint finishes available on request.

  • What ironmongery can I have?

    We offer a range of finishes with our standard handle finish being stainless steel.

  • Are your door sets flat packed or pre-assembled?

    All our single leaf door sets are pre-hung and delivered pre-assembled for ease of installation. Paired door sets are un-assembled for safe handling and transportation purposes.